Privacy Policy

At Algoritmo, we respect your privacy. This policy explains what information we collect, what we use it for, and your rights regarding your data. It applies to all markets we serve: Guatemala, Mexico, Spain, Europe, UK, and Canada. We comply with the GDPR for users in the European Economic Area and the United Kingdom.

What We Do With Your Data

At Algoritmo, we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. It applies to all markets we serve: Guatemala, Mexico, Spain, Europe, UK, and Canada. We comply with GDPR for users in the European Economic Area and the United Kingdom.

Frequently asked questions

What data do we collect?

When you place an order, we collect: name, shipping and billing address, email, phone, payment details (processed by Shopify Payments and PayPal — we never directly touch your card number). When you browse, we collect analytical cookies (Google Analytics, Facebook Pixel) and browser information.

What do we use that data for?

To process and ship your orders, contact you if there's a problem, send you promotions (only if you subscribed), improve the store, and show you relevant ads on social media. We never sell your information to third parties.

What cookies do we use?

Essential cookies (cart, checkout), analytical cookies (Google Analytics), and marketing cookies (Facebook Pixel, Google Ads). You can reject non-essential cookies from the cookie banner when you enter the site.

What are your rights under the GDPR?

Access, rectification, erasure, restriction, portability, and objection to processing. To exercise any of these rights, write to us at soporte@shopalgoritmo.com with your request or associated email.

How long do we store your data?

Order data is stored for 7 years due to tax obligations. Marketing data is stored until you unsubscribe from the newsletter. Analytical cookies last a maximum of 24 months.

Do we share your data with third parties?

Only with necessary providers: Shopify (platform), our fulfillment and logistics provider, Shopify Payments / PayPal (payments), shipping companies (DHL, USPS, Correos), Google and Meta (analytics and ads). All comply with their own GDPR policies.

How to contact us for privacy matters?

Email: soporte@shopalgoritmo.com with the subject line 'Privacy'. We will respond within a maximum of 30 business days, as required by law.